This is a question that we often get from customers. It’s something that often confuses customers who are new to the technology of the heat pump. It wasn’t until fairly recently that heat pumps started to make a big impact in home comfort after many years as the standard for commercial buildings.
The terminology of heat pumps is a bit bewildering (they’re based on air conditioning technology and also deliver cooling). When people find out how they work, they’ll immediately have more questions, such as “Where is the heat pump getting this outdoor heat during the winter?”
